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Help centre
All footwear is listed in EU sizes. Check the size guide below (EU / UK / US / cm). If you're between sizes, go half a size up — and if you're unsure, WhatsApp us the shoe and your usual size and we'll advise.
Yes — everything at Foot Finesse is brand new and checked by hand before it leaves the shop. Ask us on WhatsApp about any specific pair and we'll tell you exactly what you're getting.
Same-day delivery in Nairobi CBD & nearby (order by 2pm). Next-day delivery across Nairobi estates. Countrywide by courier or bus parcel in 1–3 days. The exact fee for your area shows at checkout.
Pay with M-Pesa at checkout — enter your number, approve the prompt on your phone with your PIN, and your order is confirmed instantly.
Talk to us on WhatsApp (0790 429 307) with your order number as soon as your pair arrives and we'll talk you through your options.
Yes — visit us at Stall B43, Ground Floor, Dubai Merchant Mall, Ronald Ngala Street (opposite RNG Plaza, next to T-Best Lady), Nairobi CBD. Call or WhatsApp 0790 429 307 first and we'll have your size ready.
Approximate Nike / Jordan conversions. Men's and unisex pairs run EU 38–46, women's EU 36–42; a few styles come in youth sizes.
| EU | UK | US Men | US Women | cm |
|---|---|---|---|---|
| 36 | 3.5 | 4 | 5.5 | 22.5 |
| 37 | 4 | 4.5 | 6 | 23.5 |
| 38 | 5 | 5.5 | 7 | 24 |
| 39 | 6 | 6.5 | 8 | 24.5 |
| 40 | 6 | 7 | 8.5 | 25 |
| 41 | 7 | 8 | 9.5 | 26 |
| 42 | 7.5 | 8.5 | 10 | 26.5 |
| 43 | 8.5 | 9.5 | 11 | 27.5 |
| 44 | 9 | 10 | 11.5 | 28 |
| 45 | 10 | 11 | 12.5 | 29 |
| 46 | 11 | 12 | 13.5 | 30 |
Nairobi CBD & nearby — same day
Order by 2pm and a rider brings it to your door the same day.
Nairobi estates — next day
Kasarani, Embakasi, Rongai, Karen, Ruaka and the rest of the metro, delivered the next day.
Countrywide — 1–3 days
Any town in Kenya by courier (to your door or office) or bus parcel (collect at the booking office).
Free shop pick-up
Collect from Stall B43, Ground Floor, Dubai Merchant Mall, Ronald Ngala Street (opposite RNG Plaza, next to T-Best Lady), Nairobi CBD at no charge.
Your exact delivery fee is calculated at checkout from your area or town.
We take M-Pesa. At checkout you'll get an STK prompt on your phone — enter your M-Pesa PIN and your order is confirmed straight away, with a receipt you can print or share.
Size not right, or a question about your pair? Talk to us on WhatsApp (0790 429 307) with your order number as soon as it arrives and we'll talk you through your options.
Prices are in Kenya Shillings and may change without notice; the price you pay is the one shown at checkout. Orders are confirmed once M-Pesa payment is received. Stock is limited per size — if an item sells out after you order, we'll contact you to swap it or return your payment. Delivery times are estimates and may vary with courier and bus schedules.
We only collect what we need to deliver your order — your name, phone number, delivery area and (optionally) email. We use it to process payment, arrange delivery and contact you about your order. We never sell your details.
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